Privacy Policy

WHO WE ARE

At Online Tailors, we are dedicated to maintaining the trust and confidence of their visitors to our site, and our customers. In particular, we want you to know that Online Tailors isn’t in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do this type of thing. But just in case you don’t think we , in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we can disclose it to other people and the way we keep it protected.

Our site utilizes cookies to collect information. This includes information about browsing and purchasing behavior by people who access our website. It features information about pages viewed, products bought and the customer journey around our website.

We use a third-party provider, MailChimp, to deliver our marketing newsletter and emails. We gather data around email clicks and opening using industry standard technologies to help us monitor and improve our mails. To learn more, please see MailChimp’s privacy note. You may unsubscribe to general mailings at any given time of the day or night by clicking the unsubscribe link at the bottom of any of our mails.

Third Parties
Occasionally we send out questionnaires using a third-party provider, SurveyMonkey. This will require us to share your email address and name. We do so to gather feedback and customer opinions, with the hope of providing a better support in the future. To learn more please refer to SurveyMonkey’s privacy policy.

We use third party couriers such as CollectPlus/Yodel, Parcelforce, City Sprint and Stuart, to accumulate and send orders. As such we are required to discuss names and addresses with these businesses.

We utilize a third-party provider, Zendesk, to provide a live chat feature on the site. Therefore, information you provide when enquiring on our site will also be shared together. This is to make sure we can respond to customer information as quickly and economically as possible.

We use third-party payment suppliers, Stripe and Izettle. We share information with them in an anonymised and pseudonymised foundation, in a secure format, allowing our customers to complete transactions by debit or credit card.